Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Playpen
Video games
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Facial
Treatment room
Beauty treatment
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Parquet floor
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Location
Princesa, 27,
Madrid,
Spain,
28008,
Community of Madrid
Map view
street view
Princesa, 27,
Madrid,
Spain,
28008,
Community of Madrid
City landmarks
Square
Plaza Mayor
1.0
mi
Palace
Royal Palace of Madrid
4500 ft
Square
Puerta del Sol
1.0
mi
Casino
Gran Via
5000 ft
Museum
Prado National Museum
1.5
mi
Calle Ponzano tapas
1.3
mi
Plaza de la Independencia
Parque del Retiro
1.6
mi
Museum
Museo Nacional Thyssen-Bornemisza
1.3
mi
Park
El Retiro Park
1.8
mi
Public Building
Cybele Palace
1.3
mi
Church
Real Basilica de San Francisco el Grande
1.3
mi
Museum
Plaza de Cibeles
1.4
mi
Opposite Palacio Real
Plaza de Oriente
2400 ft
Museum
Museo de Historia de Madrid
4300 ft
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
4200 ft
Church
Catedral de Sta Maria la Real de la Almudena
5100 ft
Theatre
Teatro Real
3900 ft
Museum
Museo Nacional Centro de Arte Reina Sofia
1.7
mi
Church
Ermita De San Antonio De La Florida
1.0
mi
Calle de Ferraz
Temple of Debod
4700 ft
Museum
Museo Sorolla
1.3
mi
Garden
Sabatini Gardens
4100 ft
Calle Alcala 42
Circulo de Bellas Artes
1.2
mi
Museum
Anden 0
1.2
mi
Museum
Museum of the Americas
1.1
mi
Nearby
Paseo del Pintor Rosales
Templo de Debod
1400 ft
Museum
The Museum of Contemporary Art-Madrid
2000 ft
Museum
Museo Cerralbo
1500 ft
Calle del Conde Duque 9
Conde Duque Cultural Center
2000 ft
Museum
ABC Museum of Drawing and Illustration
2000 ft
Restaurants
Tapas 44
0 ft
Calle Gran Via 71
Goiko Grill
300 ft
Calle Galileo 50
Mosaico Restaurant
100 ft
Calle de la Princesa 27 Meliá Madrid Princesa
Ajolote Mexican Grill
300 ft
Calle de La Princesa 29
Tan-go
600 ft
calle Martires de Alcala n0 3
Kuche Madrid
600 ft
Calle Princesa 18
El Pimiento Verde
800 ft
Calle de Quintana 1
El Rincon de Jose
700 ft
Calle Martin de los Heros 40
Hanan
600 ft
Calle Ventura Rodriguez 3
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
convenient location
delightful dining experience
small rooms
staff lacks experience
8.4/10
Great
Rooms
7.0
Location
8.9
Service
8.1
Dining
8.4
Guest reviews
8.4/10
based on 8 reviews
4.5/5
based on 3339 reviews
8.5
8.5/10 based on 1951 reviews
#119 of 495 hotels in Madrid based on Tripadvisor
Red
United States,
February
2024
7.2/10
The hotel offers luxurious toiletries but is in major need of renovation. The rooms are comfortable but lack a cozy feel due to being outdated and damaged in some areas. The service, although friendly, may not be fully prepared when the hotel is at full capacity. The location is fantastic, right in the city center and within walking distance of numerous attractions. The dining experience is enjoyable with a great selection, albeit a bit chaotic at times.
Rooms
5.0
The rooms are quite outdated and damaged in some corners, needing a renovation.
Service
7.0
The service is friendly but might not be fully equipped for peak occupancy.
Location
9.0
The location is excellent, right in the city center with easy access to attractions.
Dining
8.0
The dining experience offers a great selection, although it can be a bit chaotic at times.
Facilities
Considered
John
United Kingdom,
February
2024
8.0/10
The hotel offers a mix of positives like spacious rooms that are relaxed and quiet but show signs of wear and tear. The attentive service is notable, although the pushy sales approach for flip flops was off-putting. The convenient location near the metro and shopping areas gives easy access to local attractions, yet getting to tourist spots may require additional transportation. The dining experience features a good selection of dishes catering to various tastes. Overall, a comfortable stay with room for improvement.
Rooms
7.0
The rooms, while a few years old, were big enough, relaxed and quiet.
Service
8.0
The staff was attentive to our needs, though the pushy sales tactic for flip flops was unexpected.
Location
9.0
The hotel's location near the metro and shopping areas provided easy accessibility to local attractions.
Dining
8.0
The dining experience offered a great selection of hot and cold dishes with diverse cuisine options.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Tim
United Kingdom,
February
2024
8.2/10
The hotel had pretty spacious rooms with tiled floors, rolling tables, and heavy chairs, although some were not fully functional that night. The staff were kind and helpful, but seemed more focused on their computers than engaging with guests. The location was excellent, near Plaza de Espana and Palacio Real, with easy access to key attractions. The dining options were great, especially for those enjoying late nights, but the quality of the Mediterranean dishes was top-notch. Overall, a comfortable stay with a few minor hiccups.
Rooms
7.0
The rooms, despite being pretty spacious, had some issues with non-functional furniture that night.
Service
8.0
The staff were kind and helpful, although sometimes overly focused on their computer screens.
Location
9.0
The location couldn't have been better, near key attractions and with easy access to transportation.
Dining
9.0
The dining experience was fantastic, with a great variety of tasty Mediterranean dishes.
Facilities
8.0
The facilities were good overall, catering to different needs of guests.
Anna
United Kingdom,
January
2024
8.2/10
I was truly impressed by the stunning views of the city from my suite, complete with a king-size bed and a luxurious jacuzzi bath for two. However, the rooms were not up to an acceptable standard. The location is perfect for exploring the city and dropping off luggage quickly.
Rooms
7.0
The suite with the city view was breathtaking, but the room standards were lacking.
Service
8.0
The service was top-notch with very helpful, polite, and professional staff.
Location
9.0
The hotel's location is ideal, overlooking the main streets and within walking distance of major tourist attractions. It provides a perfect balance of being near the attractions while avoiding the crowded tourist areas.
Dining
9.0
The dining experience was exceptional with a great selection of hot and cold dishes cooked to perfection. The variety and quality of the dishes were truly impressive.
Facilities
Amanda
United Kingdom,
December
2023
8.4/10
I had a fantastic stay at the hotel! The rooms were clean and spacious, and I slept so well. I also enjoyed the wellness floor. However, I found the room size a bit small for a 5-star hotel, and the decor was average. The high bathtub made it difficult for older family members to use.
Rooms
8.0
The rooms were clean and spacious, and I had a great night's sleep. The wellness floor was a nice touch.
Service
9.0
The service was excellent! The staff met all our needs with politeness and a smile. They were very friendly and accommodating.
Location
9.0
The location was perfect, very central but not in the most crowded tourist area. It was within walking distance of most attractions, with convenient access to the metro and bus stations.
Dining
8.0
The dining options were on point with plenty of choices. The food was delicious, and I enjoyed my meals. However, it was nice but nothing extraordinary.
Facilities
8.0
The facilities were great, with a private lounge and main restaurant catering to different culinary needs. Overall, I had a pleasant dining experience.
Michael
United States,
October
2023
8.0/10
The hotel is conveniently located near the center of Madrid, providing easy access to the pool. My stay was overall pleasant, although there was an issue with cleanliness on one of the days. The staff, however, were delightful and even organized a surprise birthday celebration for me, which was a thoughtful touch.
Rooms
7.0
The rooms looked quite similar to the photos and were generally comfortable.
Service
9.0
The staff at this hotel are a delight and really go above and beyond to make your stay outstanding.
Location
8.0
The location of the hotel is excellent, near Plaza de Espana and Palacio Real, making it easy to explore the city.
Dining
8.0
The dining experience was great with a good selection of food available at convenient times.
Facilities
8.0
The facilities at the hotel were well above average and catered to all my needs during my stay.
William
United States,
September
2023
8.4/10
The hotel is situated close to the Moulin Rouge, offering comfortable rooms but they can feel a bit small for two people. The service is efficient, although some staff members may lack experience in certain tasks. The location is convenient for exploring Madrid's attractions but requires a longer walk or using public transport for some landmarks. The dining experience is delightful with a great selection of dishes, but Swiss cheese seems to be missing. The hotel features great facilities, ensuring a pleasant stay.
Rooms
8.0
The rooms are comfortable but a bit small for two people near the Moulin Rouge.
Service
7.0
The service is efficient, with some staff members showing lack of experience in certain tasks.
Location
9.0
The hotel is conveniently located in the center of Madrid, making it easy to explore the city.
Dining
9.0
The dining experience offers a great selection of dishes but is missing Swiss cheese.
Facilities
9.0
The hotel features great facilities ensuring a pleasant stay.
convenient location
small rooms
Peter
United Kingdom,
July
2023
8.2/10
The hotel provides small rooms that were actually club rooms for an additional fee. Despite this, the staff is extremely professional and helpful, offering top-notch service. The location is superb, allowing easy access to various attractions. The dining experience is delightful with a delicious tapa bar. Great facilities overall.
Rooms
7.0
The rooms, albeit small, were clean and comfortable.
Service
9.0
The service is professional, and the staff is very friendly.
Location
9.0
The location is excellent, close to many attractions and the popular shopping area.
Dining
8.0
The dining experience was top-notch, especially with the tapa bar offering.
Facilities
8.0
The facilities are great for a comfortable stay.
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